What are the requirements to become a
reseller?
NONE! We have no requirements because
we offer our hosting plan at wholesale prices. However, you need to
have at least 1 hosting plan with Matrix to be applicable as a
reseller.
What are the discount rates for resellers?
Since Matrix is an established low cost hosting provider, we sell
our hosting plan to each reseller on monthly or on annually basis with
no set-up fee.
How much should I charge my customers?
Any price from five hundred rupees and up! Since our hosting plan
offers so many features, especially unlimited access of many key
features.
Who bills my customers?
You, the reseller bills your clients directly. We bill you for each
plan under your reseller account and you then charge your customers at
your given rates. We accept all forms of payment from our resellers.
Who provides customer support for my customers?
Resellers are obligated to provide all support for their clientele.
How do I add additional plans to my reseller account?
As a reseller, you will have live, online access to your account
which will enable you to add/edit/update all of your hosting plans.
What are "name servers"? And how will they benefit me?
A name server is a server running multiple websites with unique
domain names/IP addresses. As a reseller, we can brand you your own
name server so it will appear to your clients that their websites are
running on your own server, not Matrix's. For example, when your
client looks up a Whois on their domain name they will see
ns1.yourdomain.com rather than ns1.matrixhostings.com. This can be
beneficial if you wish to become an outsourced hosting company.
What do you mean by "brandable control panel" and what will it
enable me and my clients to do?
We offer a control panel that includes over many features that you
may bundle in to your own hosting packages. For resellers that have at
least a reseller hosting plans may "brand" the control panel to
represent their own hosting identity (i.e. it would appear as
Yourhostingcompany.com instead of matrixhostings.com). In other words,
you can have your own control panel "skin". Cpanel allows your
customers to be more self-sufficient in managing their own websites.
How does the online management system of my reseller account work?
The online management system of your reseller account works exactly
like (or rather it is) the Account Manager. It allows you to
add/edit/update/cancel your plans, customer and billing information
live, online any time you like.
If I need a static IP address for a customer I need to request it?
Yes, at this time Matrix only issues static IP addresses to
customers/resellers by request. We limit 1 IP address per plan. To
request an IP address email support@suninfy.com with your
username/reseller id and justification for address. |
